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“Delivering value from the CMDB and Application Dependency Mapping”
If you find yourself looking for ways to expand your IT Service Management capability and provide your Operations or Helpdesk personnel, the information they need to make informed decisions on priority or impact. Look no further than your CMDB. A proper CMDB can provide all this capability and more. The next question is how to successfully build out a CMDB. In this webinar we will discuss methods to simplify the CMDB build out process and focusing on obtaining value.

Dec 15, 2020 12:30 PM in Mountain Time (US and Canada)

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Speakers

Paul Bussiere
Enterprise Architect @T4S Partners, Inc
Paul Bussiere is an accomplished Enterprise Architect with over 20 years of experience designing technology solutions in large complex enterprises. He specializes in IT transformational processes such as, Business Service Management (BSM), and IT Asset Management (ITAM). Paul was most recently at Cherwell for 4 years where he headed the creation of the Information Security Management System and other mergeable applications. Paul has leveraged his background in BSM, as both an employee and a consultant, across several Asset & Configuration Management initiatives. His experience across people, data, process and technology in large complex environments has driven significant improvements in managing risks, costs, insight and efficiencies.
Will Johnson
Director of Sales @Virima Technologies, Inc.
With 25+ years of experience in sales and business development, Will is the Director of Sales at Virima Technologies and specializes in strategizing and leading sales initiatives and partnerships. He has an in-depth knowledge of IT Operations Management along with proven expertise in the areas of Big Data, Analytics, SaaS, ITAM, etc. Over his career he has help 100’s of clients successful deploy and operationalize solutions.